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Outage in Ellucian

Service Notification: An outage for all Elevate in Canada customers

Resolved Major
March 14, 2026 - Started 16 days ago - Lasted about 2 hours
Official incident page

Incident Report

Ellucian is aware of an ongoing Elevate outage impacting our Canada customers and certain services. Our teams are actively investigating the issue. We will continue to provide updates on this status page as additional information becomes available. Thank You, Your Ellucian Team
Components affected
Ellucian Elevate

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 03/14/2026 02:43PM

Ellucian Cloud rebuilt the web tier to recover the environment and restore the affected instances to a running state and will continue to monitor the instances.

Thank You,
Your Ellucian Team

INVESTIGATING 15 days ago - at 03/14/2026 01:39PM

Ellucian is aware of an ongoing Elevate outage impacting our Canada customers and certain services. Our teams are actively investigating the issue. We will continue to provide updates on this status page as additional information becomes available.

Thank You,
Your Ellucian Team

INVESTIGATING 16 days ago - at 03/14/2026 12:36PM

Ellucian is aware of an ongoing Elevate outage impacting our Canada customers and certain services. Our teams are actively investigating the issue. We will continue to provide updates on this status page as additional information becomes available.

Thank You,
Your Ellucian Team

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