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Outage in Ellucian

Service Notification: Advance, Advise, Recruit - emails and workflows

Resolved Minor
May 14, 2026 - Started 15 days ago - Lasted about 14 hours
Official incident page

Incident Report

Ellucian is aware of an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will provide updates on this status page as more information becomes available. Thank You, Your Ellucian Team

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 05/15/2026 06:14AM

Ellucian has resolved an issue affecting email and workflows in Advance, Advise and Recruit for some customers. The service is operating as expected, and we will continue to monitor.

Thank You,
Your Ellucian Team

IDENTIFIED 15 days ago - at 05/14/2026 11:36PM

Ellucian continues to investigate an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers. A support case has been submitted to Microsoft, they are currently investigating possible issues within the Exchange Online environment. Updates will continue to be provided on this status page.

Thank You,
Your Ellucian Team

IDENTIFIED 15 days ago - at 05/14/2026 10:26PM

Ellucian continues to investigate an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers. A support case has been submitted to Microsoft, they are currently investigating possible issues within the Exchange Online environment. Updates will continue to be provided on this status page.

IDENTIFIED 15 days ago - at 05/14/2026 09:00PM

Ellucian continues to investigate an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers. Updates will continue to be provided on this status page.

Thank You,
Your Ellucian Team

INVESTIGATING 15 days ago - at 05/14/2026 08:05PM

Ellucian is aware of an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will continue to provide updates on this status page as more information becomes available.

INVESTIGATING 15 days ago - at 05/14/2026 07:16PM

Ellucian is aware of an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will continue to provide updates on this status page as more information becomes available.

INVESTIGATING 15 days ago - at 05/14/2026 06:02PM

Ellucian is aware of an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will continue to provide updates on this status page as more information becomes available.

INVESTIGATING 15 days ago - at 05/14/2026 05:02PM

Ellucian continues to investigate an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.

Thank You,
Your Ellucian Team

INVESTIGATING 15 days ago - at 05/14/2026 04:22PM

We are continuing to investigate this issue.

INVESTIGATING 15 days ago - at 05/14/2026 04:03PM

Ellucian is aware of an issue partially impacting email and workflows in Advance, Advise and Recruit for some customers and is actively investigating. We will provide updates on this status page as more information becomes available.

Thank You,
Your Ellucian Team

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