Degraded performance in some regions

This incident has been resolved.

An increased volume of traffic put some of our regional databases under heavy load. Our Infrastructure team has optimised Database configuration to handle larger traffic volumes

Here at eloomi we are committed to ensuring our customers experience optimal eloomi performance and will continue to focus our efforts to maintain accessibility and uptime.

To share your feedback please reach out to support@eloomi.com and we will be happy to share details on preventive measures and details of optimisations implemented

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring results.

Some customers may experience less than optimal performance on their eloomi environments. Our Infrastructure team is currently investigating root cause for this. More updates to follow