Outage in eloomi

Customer Environments are inaccessible

Resolved Minor
December 09, 2024 - Started 12 days ago - Lasted 34 minutes
Official incident page

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Outage Details

Some of our customer environments may be inaccessible, this is related to database outage. The team is working on this and will update as soon as possible.
Components affected
eloomi People web application
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 12/09/2024 04:21PM

We experienced high number of database connections on the databases ebetween 16:13-16:53 CEST. Maximum number of connections was increased to stabilize the environment. Service disruption may have been experienced by all eloomi People customers for brief period of time.

MONITORING 12 days ago - at 12/09/2024 04:20PM

We are continuing to monitor for any further issues.

MONITORING 12 days ago - at 12/09/2024 04:07PM

A fix has been implemented and we are monitoring the resullts.

INVESTIGATING 12 days ago - at 12/09/2024 03:50PM

Some of our customer environments may be inaccessible, this is related to database outage. The team is working on this and will update as soon as possible.

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