Outage in eloomi

Degraded Performance across eloomi

Resolved Minor
October 09, 2025 - Started 17 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing degraded performance within the Learning Service. Users may experience slower load times, delays when accessing courses or launching training, or intermittent timeouts.
Components affected
eloomi Infinite web application

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 10/09/2025 05:41PM

A patch has been deployed to address the degraded performance experienced within the Learning Service. We are continuing to monitor performance to ensure that response times remain within acceptable limits.

IDENTIFIED 17 days ago - at 10/09/2025 03:17PM

The issue creating degraded performance has been identified and an optimization is being developed to resolve this challenge.

INVESTIGATING 17 days ago - at 10/09/2025 03:14PM

We are currently experiencing degraded performance within the Learning Service. Users may experience slower load times, delays when accessing courses or launching training, or intermittent timeouts.

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