Outage in Email on Acid

Apple/iOS Device Outage

Resolved Major
November 05, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing issues affecting all Apple/iOS devices. As we work to identify and resolve the problem, some or all devices may be temporarily unavailable for testing. We apologize for any inconvenience this may cause and are working quickly to restore full functionality.
Components affected
Email on Acid iPhone 14 Pro iOS 16 Email on Acid iPhone 14 Pro iOS 16 (Dark Mode) Email on Acid iPhone 14 Pro Max iOS 16 Email on Acid iPhone 14 Pro Max iOS 16 (Dark Mode) Email on Acid iPhone 14 iOS 16 Email on Acid iPhone 14 iOS 16 (Dark Mode) Email on Acid iPhone 15 iOS 17 Email on Acid iPhone 15 Plus iOS 17 Email on Acid iPhone 15 iOS 17 (Dark Mode) Email on Acid iPhone 15 Plus iOS 17 (Dark Mode) Email on Acid iPhone 15 Pro iOS 17 Email on Acid iPhone 15 Pro iOS 17 (Dark Mode) Email on Acid iPhone 15 Pro Max iOS 17 Email on Acid iPhone 15 Pro Max iOS 17 (Dark Mode) Email on Acid Outlook App iPhone 13 iOS 15 Email on Acid Outlook App iPhone 13 iOS 15 (Dark Mode) Email on Acid Apple Mail 16 macOS 13 Email on Acid Apple Mail 16 macOS 13 (Dark Mode) Email on Acid Outlook Microsoft 365 macOS 13 Email on Acid Outlook Microsoft 365 macOS 13 (Dark Mode) Email on Acid iPhone 16 iOS 18 Email on Acid iPhone 16 iOS 18 (Dark Mode) Email on Acid iPhone 16 Pro iOS 18 Email on Acid iPhone 16 Pro iOS 18 (Dark Mode) Email on Acid iPhone 16 Pro Max iOS 18 Email on Acid iPhone 16 Pro Max iOS 18 (Dark Mode)

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Latest Updates ( sorted recent to last )
MONITORING 2 months ago - at 11/05/2025 05:55PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 11/05/2025 05:05PM

We are currently experiencing issues affecting all Apple/iOS devices. As we work to identify and resolve the problem, some or all devices may be temporarily unavailable for testing.

We apologize for any inconvenience this may cause and are working quickly to restore full functionality.

Latest Email on Acid outages

Majority of screenshot devices are not returning results or are unavailable for email preview testing at this time. - 8 months ago
Majority of iOS devices are seeing long delays or are unavailable for email preview testing at this time. - about 1 year ago

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