Outage in EMPIST

Cloud Performance Issues

Resolved Minor
October 20, 2023 - Started about 1 year ago - Lasted about 18 hours
Official incident page

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Outage Details

We are aware of some intermittent cloud performance issues that may be impactful for EMPIST cloud clients. We are currently investigating the source of the latency. We will update this incident within 2 hours or sooner when we have identified the source of the issue.
Components affected
EMPIST Cloud Services (CHI2)
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/21/2023 11:59AM

There have been no further reported issues and performance has remained stable.

MONITORING about 1 year ago - at 10/20/2023 10:48PM

The issues with the drives have cleared and performance appears to be restored. We will continue monitoring for the next couple hours to ensure that the performance is stabile and optimum within the infrastructure.

IDENTIFIED about 1 year ago - at 10/20/2023 08:53PM

We have identified some potential drive issues that we are working on clearing. This is in progress and we should have an update within the hour. Most users are reporting that they can access the cloud and work as needed, though performance will not be optimized until we address any lingering issues with the drives.

INVESTIGATING about 1 year ago - at 10/20/2023 05:58PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 10/20/2023 05:57PM

We are aware of some intermittent cloud performance issues that may be impactful for EMPIST cloud clients. We are currently investigating the source of the latency. We will update this incident within 2 hours or sooner when we have identified the source of the issue.

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