Outage in Emplifi
Emplifi Agent – Email Processing Issue
Resolved Minor
October 29, 2026 - Started 1 day ago
- Lasted about 4 hours
Incident Report
We are aware of an issue affecting email processing for some customers in Emplifi Agent. Our team is actively investigating and working to resolve it.
We apologize for the disruption and will provide further updates as more information becomes available.
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 10/29/2026 08:00PM
We’ve taken action to restore email processing in Emplifi Agent, and emails are now being processed.
Our team is monitoring as the backlog clears. We’ll share another update once processing has fully normalized.
We apologize for the disruption.
IDENTIFIED
1 day ago - at 10/29/2026 07:17PM
Our engineering team is continuing to investigate the email processing issue in Emplifi Agent. The impact remains limited to a few customers, primarily in the non-SSO PCEmail environment.
We apologize for the ongoing disruption and will share further updates as more information becomes available.
IDENTIFIED
1 day ago - at 10/29/2026 05:56PM
We are aware of an issue affecting email processing for some customers in Emplifi Agent. Our team is actively investigating and working to resolve it.
We apologize for the disruption and will provide further updates as more information becomes available.
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