Outage in Encircle
Hydro Stuck Sync
Resolved MinorIncident Report
We have identified an issue that may cause stuck syncs on mobile devices related to Hydro, and may prevent users from generating Hydro Reports on web or mobile. We are working to resolve these issues as quickly as possible and we appreciate your patience and apologize for the inconvenience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 06/04/2026 03:10PM
This incident has been resolved.
MONITORING
15 days ago - at 06/04/2026 02:13PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
15 days ago - at 06/04/2026 01:47PM
We have identified an issue that may cause stuck syncs on mobile devices related to Hydro, and may prevent users from generating Hydro Reports on web or mobile. We are working to resolve these issues as quickly as possible and we appreciate your patience and apologize for the inconvenience.
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