Outage in Endicia

Endicia/AWS Service Disruption

Resolved Minor
October 20, 2025 - Started about 2 months ago - Lasted about 8 hours
Official incident page

Incident Report

Endicia software and API may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history
Components affected
Endicia Online (Printing postage using a Web Browser) Endicia Downloadable (Print postage using our Windows application) Endicia API (Endicia Label Server)

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/21/2025 01:21AM

The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.

MONITORING about 2 months ago - at 10/21/2025 01:03AM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 10/21/2025 12:30AM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 10/21/2025 12:01AM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 10/20/2025 11:31PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 10/20/2025 05:47PM

Endicia software and API may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available.

You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history

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