Outage in Enode
Webhook update delays
Resolved Minor
May 05, 2026 - Started 2 days ago
- Lasted about 4 hours
Incident Report
We have identified a higher than usual delay in updates for HEM systems. We have identified the issue and are working on a fix.
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Latest Updates ( sorted recent to last )
MONITORING
2 days ago - at 05/05/2026 05:47PM
The delays in HEM system updates have caused a congestion in webhook events across multiple asset types. Some webhook events have been delayed in the process. We have identified the root cause and have implemented a fix. We are now monitoring the recovery.
IDENTIFIED
2 days ago - at 05/05/2026 03:49PM
We have identified a higher than usual delay in updates for HEM systems. We have identified the issue and are working on a fix.
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