Outage in Enom

Domain Registration errors

Resolved Minor
June 06, 2022 - Started over 3 years ago - Lasted about 11 hours
Official incident page

Incident Report

We are currently investigating reports of intermittent domain registration errors causing API time out errors or "failed to retrieve contacts" errors. This issue is affecting all TLDs. Our engineering team is looking into the matter and we will update you as soon as possible. Thank you.
Components affected
Enom API

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 06/07/2022 12:12AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 3 years ago - at 06/06/2022 08:18PM

Our engineers continue to work on the root cause of the error. Domain registrations may continue to see intermittent registration failures returned with "System error; failed to retrieve; contact(s)" and/or "The operation timed out". All TLDs remain impacted.

Thank you for your ongoing patience.

INVESTIGATING over 3 years ago - at 06/06/2022 01:02PM

We are currently investigating reports of intermittent domain registration errors causing API time out errors or "failed to retrieve contacts" errors. This issue is affecting all TLDs. Our engineering team is looking into the matter and we will update you as soon as possible. Thank you.

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