Outage in Enom

Sectigo SSL - CSR Errors

Resolved Minor

December 18, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating reports of errors when submitting CSRs to Sectigo through our UI or API. Users may receive the error "unable to retrieve CSR information". Thank you for your patience.

Components affected

Enom SSL Certificates

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/18/2023 05:28PM

This incident has been resolved.

MONITORING over 1 year ago - at 12/18/2023 04:50PM

We have identified and resolved the issue causing CSR rejections for Sectigo SSL certificates. We will continue to monitor for further failures.

INVESTIGATING over 1 year ago - at 12/18/2023 03:54PM

We are currently investigating reports of errors when submitting CSRs to Sectigo through our UI or API. Users may receive the error "unable to retrieve CSR information".

Thank you for your patience.

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