Outage in Enom

Enom

Resolved Minor
July 19, 2024 - Started 5 months ago - Lasted about 22 hours
Official incident page

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Outage Details

We are receiving reports of issues with being able to login to Enom accounts and accessing and managing domains from within Enom accounts or with API. Our developers are currently investigating.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/20/2024 03:27AM

This incident has been resolved.

IDENTIFIED 5 months ago - at 07/20/2024 01:09AM

We are continuing to work on a fix for this issue.

IDENTIFIED 5 months ago - at 07/19/2024 08:21PM

Our team is continuing to implement a fix. Customers may be able to access their account but may still see slowness as well as not be able to make purchases or updates to their domains. We hope to have a resolution soon and will continue to post updates here.

IDENTIFIED 5 months ago - at 07/19/2024 05:57PM

Our team is continuing to implement a full fix for the intermittent issues and slowness with domain management and API caused by the global CrowdStrike outage. We appreciate your continued patience as we continue to work on a fix. We will continue to provide further updates here.

IDENTIFIED 5 months ago - at 07/19/2024 01:55PM

We are still working on the resolution for the intermittent issues with accessing and managing domains through Enom accounts and the API due to the ongoing global CrowdStrike outage. Our Customer Support Team continues to be affected as well. We appreciate your understanding and patience as we continue to address this situation. Updates will be posted here.

IDENTIFIED 5 months ago - at 07/19/2024 12:38PM

We are currently experiencing intermittent issues with accessing and managing domains through Enom accounts and the API due to the ongoing global CrowdStrike outage. This is also impacting our Customer Support Team. Our team is actively working to resolve this situation. We will continue to provide updates here. Thank you for your understanding and patience.

IDENTIFIED 5 months ago - at 07/19/2024 12:12PM

Our developers found the main problem and are working on a fix. Our support systems are also affected by this issue right now.

IDENTIFIED 5 months ago - at 07/19/2024 09:22AM

Our developers have identified the root issue and are currently investigating a possible fix.

INVESTIGATING 5 months ago - at 07/19/2024 05:39AM

We are receiving reports of issues with being able to login to Enom accounts and accessing and managing domains from within Enom accounts or with API.

Our developers are currently investigating.

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