Outage in EnterpriseAlumni

Messaging: Transactional Emails Sending Duplicates

Resolved Minor
January 15, 2021 - Started almost 5 years ago - Lasted about 1 year
Official incident page

Incident Report

We are currently investigating an issue where our downstream email delivery provider is sending duplicate transactional emails to users. This issue is limited in scope to new user registration reminders only and no other messaging or communications module is impacted.

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Latest Updates ( sorted recent to last )
RESOLVED almost 5 years ago - at 01/15/2021 11:29PM

The issue has been resolved, all impacted end users have received a notification.

INVESTIGATING almost 5 years ago - at 01/15/2021 09:56PM

We are currently investigating an issue where our downstream email delivery provider is sending duplicate transactional emails to users. This issue is limited in scope to new user registration reminders only and no other messaging or communications module is impacted.

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