Outage in EnterpriseAlumni
Messaging: Transactional Emails Sending Duplicates
Resolved MinorIncident Report
We are currently investigating an issue where our downstream email delivery provider is sending duplicate transactional emails to users. This issue is limited in scope to new user registration reminders only and no other messaging or communications module is impacted.
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Latest Updates ( sorted recent to last )
RESOLVED
over 5 years ago - at 01/15/2021 11:29PM
The issue has been resolved, all impacted end users have received a notification.
INVESTIGATING
over 5 years ago - at 01/15/2021 09:56PM
We are currently investigating an issue where our downstream email delivery provider is sending duplicate transactional emails to users. This issue is limited in scope to new user registration reminders only and no other messaging or communications module is impacted.
Latest EnterpriseAlumni outages
Intermittent issues with new user registration - over 4 years ago
SSO Login / Intermittent Failure - almost 5 years ago
SSO Login / Customer Reported Intermittent Failure - almost 5 years ago
Technical Incident - Mail and Stat Delays, v2/v3 API Calls and Site Down - over 5 years ago
Site speed impact for EU customers - about 6 years ago
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