Outage in Entitle
Slack outage
Resolved MajorIncident Report
During routine work on expanding our deployment automation for new regions, an update script was executed in a way that unintentionally impacted an existing production region (EU). The script modified a secret metadata used by our slack service in that region, which caused downstream components to fail validation and resulted in service disruption.
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RESOLVED
2 months ago - at 12/14/2025 09:30AM
During routine work on expanding our deployment automation for new regions, an update script was executed in a way that unintentionally impacted an existing production region (EU). The script modified a secret metadata used by our slack service in that region, which caused downstream components to fail validation and resulted in service disruption.
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