Outage in Envato

Unable to process subscriptions and access user account pages

Resolved Minor
May 11, 2023 - Started over 2 years ago - Lasted 36 minutes
Official incident page

Incident Report

We are currently investigating the issue, with a third party provide that may be causing the issues with customers ability to sign up for new subscriptions and to access their account page. We will update at 11:30AEST
Components affected
Envato Account Envato Elements

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/11/2023 01:23AM

This incident has been resolved.

INVESTIGATING over 2 years ago - at 05/11/2023 12:50AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 05/11/2023 12:49AM

We are currently investigating the issue, with a third party provide that may be causing the issues with customers ability to sign up for new subscriptions and to access their account page.

We will update at 11:30AEST

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