Outage in Envato

Outage for various AI Labs products

Resolved Major
October 01, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We are having an issue with a third party and are currently investigating the issue. There are identified outages in generating assets for: - VideoGen - GraphicsGen - SoundGen - ImageGen v2

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/01/2025 07:30AM

We've deployed a fix and are seeing operational service returning to all AI Labs products.

IDENTIFIED about 1 month ago - at 10/01/2025 07:22AM

We've identified the issue and are implementing a fix. We anticipate returning an operational service and will update within the next 30 minutes.

INVESTIGATING about 1 month ago - at 10/01/2025 06:37AM

We are having an issue with a third party and are currently investigating the issue.

There are identified outages in generating assets for:
- VideoGen
- GraphicsGen
- SoundGen
- ImageGen v2

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