Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in Envoke

Emails not sending

Resolved Major
January 05, 2024 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Due to a block of several of our IP addresses many emails aren't delivered to inboxes. The issue has been identified and a solution is in progress. At this time we recommend that you wait to send out emails until this issue is resolved. An update here will be posted shortly.

Need to monitor Envoke outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 01/05/2024 07:17PM

This incident has been resolved. We now see domains accepting emails that were previously affected by the IP block.

Delivering emails to inboxes is a top priority and a thorough post-mortem will be conducted to prevent similar incidents in the future. We apologize for this service disruption and thank you for your patience this afternoon.

MONITORING about 2 years ago - at 01/05/2024 06:34PM

The affected IP addresses have now been unblocked, however, it can take 1-2 hours for this to take effect across all email providers. We recommend you continue to hold sending emails until this incident is fully resolved.

IDENTIFIED about 2 years ago - at 01/05/2024 05:46PM

Due to a block of several of our IP addresses many emails aren't delivered to inboxes. The issue has been identified and a solution is in progress. At this time we recommend that you wait to send out emails until this issue is resolved. An update here will be posted shortly.

Latest Envoke outages

Unplanned outage - 11 months ago
Unplanned outage - over 1 year ago
Emails not sending - over 1 year ago
Unplanned outage - about 2 years ago
Unplanned outage - over 3 years ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook