Outage in Envoy

Users Unable to load Visitors tab on web dashboard

Resolved Major

June 03, 2022 - Started almost 4 years ago - Lasted 16 minutes
Official incident page

Incident Report

we are aware of an issue where users are unable to load the Visitors tab on the web dashboard and we are investigating it.

Components affected

Envoy Visitor registration Envoy dashboard

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Latest Updates ( sorted recent to last )

INVESTIGATING almost 4 years ago - at 06/03/2022 09:43PM

We are aware of an issue where users are unable to load the Visitors tab on the web dashboard and we are investigating it.
Users are seeing the message "you don't have access to this page"

Users are also Unable to Edit the Employee Registration flow

INVESTIGATING almost 4 years ago - at 06/03/2022 09:32PM

We are aware of an issue where users are unable to load the Visitors tab on the web dashboard and we are investigating it.
Users are seeing the message "you don't have access to this page"

INVESTIGATING almost 4 years ago - at 06/03/2022 09:28PM

We are continuing to investigate this issue.

INVESTIGATING almost 4 years ago - at 06/03/2022 09:27PM

we are aware of an issue where users are unable to load the Visitors tab on the web dashboard and we are investigating it.

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