Outage in Envoy

Host notifications are not working

Resolved Minor

July 01, 2024 - Started 8 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are aware of an issue with host notifications not sending to a set of customers and are investigating the issue

Components affected

Envoy Email notifications Envoy SMS notifications

Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 07/01/2024 06:30PM

This issue has been resolved

MONITORING 8 months ago - at 07/01/2024 05:37PM

We are seeing services recover and are monitoring the situation

IDENTIFIED 8 months ago - at 07/01/2024 04:54PM

Our team has identified the issue and are working on a fix

INVESTIGATING 8 months ago - at 07/01/2024 03:28PM

We are aware of an issue with host notifications not sending to a set of customers and are investigating the issue

Latest Envoy outages

Dashboard and mobile app are slow to load - about 1 month ago

Email notifications are currently not being sent - about 1 month ago

1.29.25 Maps Resource Disruption - about 1 month ago

New Users logging into mobile app are unable to get confirmation email - 3 months ago

Envoy Dashboard not loading - 3 months ago

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