Outage in Envoy
Users unable to sign in Visitors from the Invite Page on the Dashboard
Resolved Major
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Outage Details
Components affected
Envoy Visitor registrationLatest Updates ( sorted recent to last )
The incident has been resolved, and we are continuing to monitor performance.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being tested.
We have received reports that some users are unable to sign in their visitors from the Invite Log on the Envoy dashboard. Signing in Visitors on the Visitor Kiosk iPad and Visitor Log is unaffected.
Our teams are investigating the issue at the moment.
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