Outage in Envoy

1.29.25 Maps Resource Disruption

Resolved Major

January 29, 2025 - Started over 1 year ago - Lasted 27 minutes
Official incident page

Incident Report

We are actively investigating issues with placing and managing resources on the map. The root cause has been identified, and a fix will be deployed shortly. We apologize for any inconvenience this may cause. For further assistance, please contact Customer Support via the chat messenger or at hi@envoy.com.

Components affected

Envoy Rooms

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 01/29/2025 03:16PM

The issue(s) surrounding maps resources has been resolved, and full functionality has been restored.

We appreciate your patience. For further assistance, please contact Customer Support via the chat messenger or at hi@envoy.com.

MONITORING over 1 year ago - at 01/29/2025 03:07PM

A fix for maps resources has been implemented, and we are actively monitoring and testing to ensure full functionality is restored.

We apologize for any inconvenience this may cause. For further assistance, please contact Customer Support via the chat messenger or at hi@envoy.com.

IDENTIFIED over 1 year ago - at 01/29/2025 02:51PM

We are actively investigating issues with placing and managing resources on the map. The root cause has been identified, and a fix will be deployed shortly.

We apologize for any inconvenience this may cause. For further assistance, please contact Customer Support via the chat messenger or at hi@envoy.com.

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