Outage in Envoy

Email notifications are currently not being sent

Resolved Minor
February 03, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating an issue with our email notifications. Our team is actively working to determine the cause.
Components affected
Envoy Visitor registration
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/04/2025 11:06PM

The incident has been resolved

MONITORING about 1 month ago - at 02/03/2025 08:38PM

The issue has been fixed and the emails are back to operational. We are currently monitoring the situation.

INVESTIGATING about 1 month ago - at 02/03/2025 07:37PM

We are currently investigating an issue with our email notifications. Our team is actively working to determine the cause.

Latest Envoy outages

Dashboard and mobile app are slow to load - about 1 month ago
1.29.25 Maps Resource Disruption - about 1 month ago
New Users logging into mobile app are unable to get confirmation email - 3 months ago
Envoy Dashboard not loading - 3 months ago
Some users are unable to login with Two-Factor-Authentication (2FA) on EU dashboard - 3 months ago

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