Outage in Envoy

Issues accessing the Deliveries tab on the Envoy Dashboard, and scanning new deliveries on the Envoy Mobile App

Resolved Major
September 05, 2025 - Started 8 days ago - Lasted about 8 hours
Official incident page

Need to monitor Envoy outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Envoy, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue where some customers may be unable to access the Delvieries tab on the Envoy Dashboard, or scan new packages with the Envoy Mobile App. Our team investigating at the moment and we will post an update shortly.
Components affected
Envoy Deliveries
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 09/05/2025 05:54PM

The incident should be resolved now. Deliveries can be accessed via dashboard and packages can be scanned via mobile app

MONITORING 8 days ago - at 09/05/2025 12:27PM

A fix has been implemented and we are currently monitoring the results.

IDENTIFIED 8 days ago - at 09/05/2025 12:20PM

The cause has been identified and we are rolling out a fix and will monitor the results.

INVESTIGATING 8 days ago - at 09/05/2025 10:02AM

We are currently investigating an issue where some customers may be unable to access the Delvieries tab on the Envoy Dashboard, or scan new packages with the Envoy Mobile App.

Our team investigating at the moment and we will post an update shortly.

Latest Envoy outages

[2025-08-22] Envoy Dashboard slow load times due to Cloudflare issue - 21 days ago
Deliveries Kiosk App - unable to open or pair a new device - about 1 month ago
[08/07/2025] - Envoy Sign-up Temporarily Unavailable - about 1 month ago
[08/06/2025] - SMS notifications are not working - about 1 month ago
Emergency Notifications - Notifications not arriving through SMS or Push - about 1 month ago

Burned by Vendor Downtime? Never Again with Our Status Page Aggregator

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook