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Outage in Envoy

[10/23/2026] Employee CSV Upload issue

Resolved Minor
October 23, 2026 - Started 17 days ago - Lasted about 14 hours
Official incident page

Incident Report

Summary AI Generated

On October 23, 2026, the Envoy dashboard experienced a 14-hour minor incident affecting the Employee CSV Upload functionality. The issue was identified in the early morning hours, prompting a rollback to a previously stable version, followed by a full fix later that day. The incident was resolved by 5:44 PM PT with all systems confirmed working as expected.

We are currently investigating this issue.
Components affected
Envoy dashboard

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 10/24/2026 12:44AM

Everything working as expected

MONITORING 17 days ago - at 10/23/2026 11:52PM

We are continuing to monitor for any further issues.

MONITORING 17 days ago - at 10/23/2026 11:16PM

We have released a full fix to the issue and are monitoring its impact

MONITORING 17 days ago - at 10/23/2026 11:14AM

We have rolled back to a previous known working version

IDENTIFIED 17 days ago - at 10/23/2026 10:40AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 17 days ago - at 10/23/2026 10:40AM

We are currently investigating this issue.

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