Outage in Epic Games

Fortnite in-game Shop and Web Item Shop may appear empty.

Resolved Major

May 09, 2025 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

We're investigating an issue where the in-game Shop and Web Item Shop may appear empty. We'll provide an update once this is resolved.

Components affected

Fortnite - Item Shop Fortnite

Latest Updates ( sorted recent to last )

INVESTIGATING 12 months ago - at 05/09/2025 05:13PM

We're investigating an issue where the in-game Shop and Web Item Shop may appear empty.

We'll provide an update once this is resolved.

source IsDown Fortnite item shop display issue Reports started 29 minutes before official outage was reported

Users report that Fortnite's item shop is only showing passes and packs, with no skins available. Possible service outage or glitch.

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