Outage in Epicor
TDX VAN - AMER
Resolved MinorIncident Report
Summary AI Generated
The Inovis VAN experienced a service disruption affecting connectivity with VAN partners including Intertrade, SPS Commerce, and Sterling, causing EDI transmissions to be delayed or intermittently unavailable for 16.3 hours. The issue was identified as intermittent session resets during file transfer initiation, while FTP login, authentication, and directory functions remained operational. Inovis worked to resolve the connectivity problem with partial mitigation achieved during the incident period.
We are currently experiencing a service disruption with the Inovis VAN, affecting connectivity with some VAN partners, including Intertrade, SPS Commerce, and Sterling. As a result, some EDI transmissions may be delayed or intermittently unavailable. Inovis is actively working to resolve the issue, and we are closely monitoring progress and following up for updates.Latest update from Inovis: FTP login, authentication, directory change, and passive mode are working. The issue occurs intermittently during file transfer initiation, causing some sessions to reset. The issue is partially mitigated but not yet resolved. We will share updates as they become available. Thank you for your patience.
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Latest Updates ( sorted recent to last )
INFORMATIONAL
14 days ago - at 03/12/2026 08:42PM
We are currently experiencing a service disruption with the Inovis VAN, affecting connectivity with some VAN partners, including Intertrade, SPS Commerce, and Sterling. As a result, some EDI transmissions may be delayed or intermittently unavailable. Inovis is actively working to resolve the issue, and we are closely monitoring progress and following up for updates.Latest update from Inovis: FTP login, authentication, directory change, and passive mode are working. The issue occurs intermittently during file transfer initiation, causing some sessions to reset. The issue is partially mitigated but not yet resolved. We will share updates as they become available. Thank you for your patience.
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