Outage in Epicor
TDX VAN - Americas
Resolved MinorIncident Report
Summary AI Generated
An issue impacted FTP services for some Epicor customers, affecting Epicor EDI and TDX VAN - AMER components for 5.1 hours. The team worked with Microsoft on a permanent fix while implementing temporary adjustments to improve processing and minimize disruption. Service was restored after the temporary measures were put in place.
We are currently investigating an issue impacting FTP services for some customers. Our team is actively working to identify the root cause and restore service as quickly as possible. We will provide updates as more information becomes available. We apologize for the disruption and appreciate your patience.
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Latest Updates ( sorted recent to last )
INFORMATIONAL
20 days ago - at 03/26/2026 03:39PM
We are currently investigating an issue impacting FTP services for some customers. Our team is actively working to identify the root cause and restore service as quickly as possible. We will provide updates as more information becomes available. We apologize for the disruption and appreciate your patience.
INFORMATIONAL
20 days ago - at 03/26/2026 07:40PM
As we continue to work with Microsoft on a permanent fix, temporary adjustments are being implemented to improve processing and help minimize further disruption. Our teams remain actively engaged in restoring full stability, and we will provide additional updates as soon as more information becomes available.
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