Outage in Epicor
Eagle Customer Support Hotline
Resolved MinorIncident Report
Summary AI Generated
Epicor experienced an issue with customer support hotlines affecting multiple Eagle regions across the Americas, including Canada and various US regions as well as private cloud services. The incident prevented customers from accessing phone support in these affected areas. The issue was resolved after 28 minutes of investigation and remediation work.
We are currently investigating an
issue with customer support hotlines in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.
Components affected
Epicor Eagle Epicor Eagle - Canada Epicor Eagle - West Epicor Eagle - East Epicor Eagle - North West Epicor Eagle - South East Epicor Eagle - South West Epicor Eagle - North Central Epicor Eagle - South Central Epicor Eagle - Private Cloud - AmericasTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INFORMATIONAL
3 days ago - at 05/02/2026 09:37PM
We are currently investigating an
issue with customer support hotlines in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them, and appreciate your patience while we work to resolve the issue.
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