Epicor EDI TDX VAN – AMER experienced degraded file processing performance affecting some AMER customers, resulting in transaction delays, slow response times, and intermittent timeouts. The incident lasted approximately 1.4 hours, with the root cause unconfirmed as of the latest update. Teams were actively investigating to restore normal processing performance.
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We are currently
investigating an issue affecting file processing for some TDX VAN – AMER
customers. Files are processing slower than normal, which may result in
transaction delays. Our team is actively investigating and working to restore
normal processing performance as quickly as possible. We will provide updates
as more information becomes available. We apologize for the disruption and
appreciate your patience.
We are continuing to investigate degraded performance affecting on Epicor EDI for some customers in IDX6. The root cause has not yet been confirmed. Customers may continue to experience slow response times, delays, or intermittent timeouts while our teams work to identify the cause and restore normal performance. We apologize for the continued impact and will provide the next update within 60 minutes, or sooner if there is a significant change.
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