Epicor Catalog for Automotive experienced a 42-minute availability disruption affecting some customers in the Pilot (non-production) environment, impacting both the Catalog User Interface and API components. The cause was identified and a solution was implemented by the technical team. Service was restored within the incident window.
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We have identified the cause of the incident affecting availability of Epicor Catalog for Automotive for some customers in the Pilot environment. Our technical teams are implementing a solution and working to restore service as quickly as possible. We apologize for the impact to your operations and will provide updates as we have them. Expected resolution: Less than 30 minutes.
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