Epicor Kinetic experienced a printing outage affecting Public Cloud customers in the Singapore region, preventing users from generating, sending, or completing print jobs. The incident lasted approximately 26 minutes before being resolved. No user reports were submitted regarding this incident.
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We are currently investigating an incident affecting printing functionality in Kinetic for Public Cloud customers in Singapore. Customers may be unable to generate, send, or complete print jobs at this time. Our technical teams are actively investigating and working to restore printing services as quickly as possible. We apologize for the impact to your operations and will provide the next update within 60 minutes, or sooner if there is a significant change.
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