Outage in Epicor
Quick Ship Service Issue
Resolved MinorIncident Report
Summary AI Generated
A printing functionality issue affected a subset of customers using Epicor's Quick Ship service in the US Central region. The incident lasted approximately 3.5 hours, during which the root cause was identified and a resolution was being implemented. The incident was classified as minor, with efforts underway to restore normal service by the final update.
We are currently investigating an issue affecting printing functionality for a subset of customers in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them and appreciate your patience while we work to resolve the issue.
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Latest Updates ( sorted recent to last )
INFORMATIONAL
17 days ago - at 07/21/2026 07:58PM
We are currently investigating an issue affecting printing functionality for a subset of customers in your region. We apologize for any inconvenience this may cause and are working to resolve the issue as quickly as possible. We will provide updates as we have them and appreciate your patience while we work to resolve the issue.
INFORMATIONAL
16 days ago - at 07/21/2026 11:29PM
We have identified the cause of the issue impacting printing for a subset of customers in your region and are actively working to implement a resolution. We apologize for the inconvenience and appreciate your patience as we work to restore normal service. We will continue to provide updates as progress is made.
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