Outage in Epicor
Issue with Slack App Creation
Resolved MinorIncident Report
Summary AI Generated
Epicor experienced a 6.5-hour minor incident affecting Slack app creation within Workato, Workbot, and Workbot for Slack, during which customers encountered errors or were unable to complete new Slack app setup. The root cause was identified and remediation steps were applied, resulting in observed improvement. The incident moved to a monitoring phase as the platform recovered.
We are investigating an issue impacting Slack app creation. Customers may encounter errors or be unable to complete setup when creating new Slack apps. We will share additional information as soon as it is available.
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Latest Updates ( sorted recent to last )
INVESTIGATING
14 days ago - at 07/24/2026 10:12AM
We are investigating an issue impacting Slack app creation. Customers may encounter errors or be unable to complete setup when creating new Slack apps. We will share additional information as soon as it is available.
IDENTIFIED
14 days ago - at 07/24/2026 12:34PM
We have identified the underlying cause of the issue and are actively working on remediation.
MONITORING
14 days ago - at 07/24/2026 04:04PM
Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
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