Outage in Epicor
Kinetic - G - Americas - Service Unavailable
Resolved MinorIncident Report
Summary AI Generated
**Epicor Kinetic Government Cloud – Americas Service Unavailability** On July 31, 2026, Epicor's Kinetic Government Cloud experienced a service availability issue affecting some customers in the Americas Production environment, lasting approximately one hour. The root cause was identified within 30 minutes, with technical teams implementing corrective actions to restore service. The incident was classified as minor and impacted the Kinetic and Kinetic G Americas components.
We are currently investigating an incident affecting availability of Kinetic Government Cloud for some customers in America Production. Our technical teams are fully engaged and working to restore service as quickly as possible. We apologize for the impact to your operations and will provide the next update within 30 minutes, or sooner if there is a significant change.
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Latest Updates ( sorted recent to last )
INFORMATIONAL
7 days ago - at 07/31/2026 04:00AM
We are currently investigating an incident affecting availability of Kinetic Government Cloud for some customers in America Production. Our technical teams are fully engaged and working to restore service as quickly as possible. We apologize for the impact to your operations and will provide the next update within 30 minutes, or sooner if there is a significant change.
INFORMATIONAL
7 days ago - at 07/31/2026 04:30AM
We have identified the root cause of the incident affecting availability of Kinetic Government Cloud for some customers in America. Our technical teams are implementing corrective actions to restore service. We apologize for the continued disruption and will provide the next update within 30 minutes, or sooner if service is restored.
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