Outage in Epicor
TDX VAN - AMER - Delay in document processing
Resolved MinorIncident Report
Summary AI Generated
Epicor's TDX VAN AMER service experienced document processing delays in its production environment for approximately 17.8 hours, affecting Epicor EDI customers with longer-than-usual delivery times. Documents continued to process throughout the incident, meaning no complete outage occurred. The incident was classified as minor and resolved without further escalation.
We are currently experiencing document processing delays in our production environment. Documents continue to process; however, some customers may experience longer-than-usual delivery times.We apologize for the inconvenience and appreciate your patience. We will provide updates as more information becomes available and notify you once normal processing has been restored.
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INFORMATIONAL
1 day ago - at 10/05/2026 09:48AM
We are currently experiencing document processing delays in our production environment. Documents continue to process; however, some customers may experience longer-than-usual delivery times.We apologize for the inconvenience and appreciate your patience. We will provide updates as more information becomes available and notify you once normal processing has been restored.
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