Outage in Episerver
Campaign: Partial outage for different services
Resolved Major
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Outage Details
Components affected
Episerver Campaign APIs (REST, HTTP, SOAP) Episerver Campaign user interface Episerver Subscribe and unsubscribe service Episerver Bounce management Episerver Online versions of mailings Episerver TrackingLatest Updates ( sorted recent to last )
We didn't notice any further problems and are confident that it will stay this way.
Investigation for the root cause and analysis of the resulting errors will go on.
All services are working smoothly again since around 5:35 CEST. We are investigating for the root cause, analyzing the errors that showed up and monitoring the system closely.
Between 5:28 PM and 5:32 PM CEST different Campaign services had errors due to an unresponsive internal database.
We are investigating the problem.
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