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Outage in Episerver

Optimizely Graph in EMEA - Intermittent performance issues

Resolved Minor
November 09, 2026 - Started 1 day ago - Lasted about 4 hours
Official incident page

Incident Report

We have observed Intermittent performance issues for Optimizely Graph in EMEA region and are working on mitigations. Further updates will come. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 11/10/2026 12:41AM

This incident has been resolved.

MONITORING about 22 hours ago - at 11/09/2026 11:36PM

Service has been restored for Optimizely Graph in EMEA. Our team is closely monitoring to ensure it remains stable and prevent any further degradation.

INVESTIGATING about 23 hours ago - at 11/09/2026 11:02PM

Optimizely Graph in EMEA returned to a degraded state following the recovery we reported earlier. Our team is actively investigating. We once again apologize for the confusion and appreciate the cooperation. We will have an update again soon.

MONITORING about 24 hours ago - at 11/09/2026 10:20PM

Optimizely Graph in EMEA has recovered. We are continuing to monitor and will post a final update.

IDENTIFIED about 24 hours ago - at 11/09/2026 10:06PM

Correction to our previous update: service is still degraded. Optimizely Graph in EMEA region is continuing to experience intermittent performance issues, and our team is actively working on a fix. We apologize for the confusion. We will have an update again soon.

MONITORING 1 day ago - at 11/09/2026 09:38PM

We are continuing to monitor for any further issues.

MONITORING 1 day ago - at 11/09/2026 09:35PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 11/09/2026 08:24PM

We have observed Intermittent performance issues for Optimizely Graph in EMEA region and are working on mitigations. Further updates will come. Thank you for your patience.

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