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Outage in Equals Money

Some customers are experiencing issues with outbound payments

Resolved Minor
July 06, 2026 - Started 29 days ago - Lasted about 10 hours

Incident Report

We have identified the issue with a third party provider and are working to process affected customer payments via an alternative route.
Components affected
Equals Money 🔁 API - Payments

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Latest Updates ( sorted recent to last )
MONITORING 29 days ago - at 07/06/2026 09:12PM

All affected customers will now be able to send new payments without issue. There is a very small number of payments sent in the outage window that were not delivered that we are currently working to fix and resend.

IDENTIFIED 29 days ago - at 07/06/2026 07:26PM

We have identified the issue with a third party provider and are working to process affected customer payments via an alternative route.

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