Outage in Equinix Metal

Silicon Valley (SV) Network Connectivity Issue

Resolved Minor
October 06, 2022 - Started almost 3 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We have identified an issue affecting one of our Top of Rack (ToR) switches at our SJC1 Facility, which impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Components affected
Equinix Metal SV15 Provisioning Equinix Metal Network
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 10/06/2022 06:54AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 3 years ago - at 10/06/2022 03:44AM

We have identified an issue affecting one of our TOR at our SJC1 Facility, we will be performing an emergency upgrade of the router to resolve the issue.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

IDENTIFIED almost 3 years ago - at 10/06/2022 03:30AM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 3 years ago - at 10/06/2022 03:29AM

We have identified an issue affecting one of our Top of Rack (ToR) switches at our SJC1 Facility, which impacted network stability in a limited number of hosts.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

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