Outage in Equinix Metal

Provisioning Issues in SV15

Resolved Major
May 27, 2024 - Started over 1 year ago - Lasted about 11 hours
Official incident page

Incident Report

We are currently investigating an issue affecting provisioning in SV15. A communication issue that affects services like DNS, metadata has been detected. Provisioning in SV15 will be affected while we resolve the problem. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Components affected
Equinix Metal SV15 Provisioning

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/28/2024 01:24AM

This incident has been resolved.

MONITORING over 1 year ago - at 05/27/2024 05:11PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 05/27/2024 04:44PM

The issue has been identified.

INVESTIGATING over 1 year ago - at 05/27/2024 02:42PM

We are currently investigating an issue affecting provisioning in SV15. A communication issue that affects services like DNS, metadata has been detected. Provisioning in SV15 will be affected while we resolve the problem.

Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.

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