Outage in Equinix Metal

Secondary Metal port impacted

Resolved Minor
July 30, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Silicon Valley metro. Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits. Please reach out at support@equinixmetal.com with any questions.
Components affected
Equinix Metal SV15 Provisioning Equinix Metal Network

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/30/2024 08:53AM

This incident has been resolved.

MONITORING about 1 year ago - at 07/30/2024 06:34AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 07/30/2024 06:22AM

Equinix Metal has experienced a fault which is affecting Shared Fabric interconnections in the Silicon Valley metro.

Customers with redundant interconnections are experiencing impact to secondary virtual circuits only. Redundant primary virtual circuits remain in operation. Customers with non-redundant interconnections may be experiencing mixed impact to their virtual circuits.

Please reach out at support@equinixmetal.com with any questions.

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