Need to monitor Equinix outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Equinix, and never miss an outage again.
Start Free Trial
The issue has been identified and a fix is being implemented.
bpgkzjrkxy9d
Incident Number: INC0020963[Equinix Fabric - Asia-Pacific (HK, OS)]
A tentative repair is anticipated for August 2024.
.
bpgkzjrkxy9d
Incident Number: INC0020963[Equinix Fabric - Asia-Pacific (HK, OS)]
Latest update: Provider advised that estimated time of restoration (ETR) is on 10 March 2024.
Next Action: Equinix SMC will closely follow up with provider on the process of restoration..
bpgkzjrkxy9d
Incident Number: INC0020963[Equinix Fabric - Asia-Pacific (HK, OS)]
Current Service Impact: Loss of redundancy for Equinix Fabric and Network Edge customers in HK and OS Metro.
Latest update: Circuit is still down. Provider advised that estimated time of restoration was moved to 10 March 2024.
Next Action: Awaiting repair completion by provider's field crew.
.
bpgkzjrkxy9d
Incident Number: INC0020963[Equinix Fabric - Asia-Pacific (HK, OS)]
Equinix SMC is still working with the provider on the progress of the restoration. ETR is yet to be determined..
bpgkzjrkxy9d
Incident Number: INC0020963[Equinix Fabric - Asia-Pacific (HK, OS)]
Equinix SMC Team is still working with the carrier, the ETR has remained unknown at this moment..
bpgkzjrkxy9d
Incident Number: INC0020963[Equinix Fabric - Asia-Pacific (HK, OS)]
The circuit has remained down, the ETR was not provided yet by the carrier..
bpgkzjrkxy9d
Incident Number: INC0020963[Equinix Fabric - Asia-Pacific (HK, OS)]
Current Service Impact: Loss of redundancy for Equinix Fabric and Network Edge customers in HK and OS Metro.
Latest update: Circuit is still down. Provider advised that estimated time of restoration is moved to 10 December 2023.
Next Action: Awaiting repair completion by provider's field crew..
bpgkzjrkxy9d
Incident Number: INC0020963[Equinix Fabric - Asia-Pacific (HK, OS)]
Current Service Impact: Loss of redundancy for EF, NE customers in HK, OS Metro.
Latest update: Circuit is still down. Provider advised that ETR is 05.12.2023.
Next Action: Awaiting repairs from provider's field crew
.
bpgkzjrkxy9d
Incident Number: INC0020963[Equinix Fabric - Asia-Pacific (HK, OS)]
Equinix SMC Team is still working with the carrier to fix the issue. ETR has been not provided yet..
bpgkzjrkxy9d
Incident Number: INC0020963[Equinix Fabric - Asia-Pacific (HK, OS)]
Equinix backbone link provider confirmed that this is related to their maintenance work which will complete on 5 Dec 2023 12:00:00 (UTC).
Next Action: SMC will continue to follow up with provider on maintenance progress..
Incident Number: INC0020963[Equinix Fabric - Asia-Pacific (HK, OS)]
We are currently investigating this issue.
bpgkzjrkxy9d
Incident Number: INC0020963[Equinix Fabric - Asia-Pacific (HK, OS)]
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3197 services available
Integrations with
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime