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Outage in ESET

Login issue

Resolved Major
January 21, 2024 - Started over 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

Users can experience an issue with logging in to their ESET PROTECT / ESET Inspect instances, ESET Business Account, ESET MSP Administrator & API, ESET Cloud Office Security, and ESET Connect accounts. We are investigating the issue.
Components affected
ESET PROTECT Cloud ESET Cloud Office Security ESET Business Account ESET MSP Administrator

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/21/2024 12:06PM

This incident has been resolved.

MONITORING over 2 years ago - at 01/21/2024 09:29AM

The login issue may occur sporadically.

MONITORING over 2 years ago - at 01/21/2024 07:46AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 01/21/2024 07:31AM

We have identified the cause of the issue. The responsible teams are working on the solution.

INVESTIGATING over 2 years ago - at 01/21/2024 06:32AM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 01/21/2024 06:31AM

Users can experience an issue with logging in to their ESET PROTECT / ESET Inspect instances, ESET Business Account, ESET MSP Administrator & API, ESET Cloud Office Security, and ESET Connect accounts.

We are investigating the issue.

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