Outage in ESET

ESET Cloud Office Security: Newly created SharePoint Online root sites are not shown in the portal and are not protected

Resolved Minor
May 23, 2024 - Started over 1 year ago - Lasted 7 days
Official incident page

Incident Report

Newly created SharePoint Online root sites are not shown in the ESET Cloud Office Security portal, objects in them are not scanned and logged.
Components affected
ESET Cloud Office Security

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/30/2024 10:37AM

This incident has been resolved.

MONITORING over 1 year ago - at 05/30/2024 09:42AM

A fix has been applied. In order for ESET Cloud Office Security to continue securing newly added Sharepoint Online sites, administrators need to log into ESET Cloud Office Security and update consent by clicking “Update” in a window shown upon login, or by navigating to Settings and clicking “Update Consent for each tenant”.

IDENTIFIED over 1 year ago - at 05/23/2024 08:35AM

Newly created SharePoint Online root sites are not shown in the ESET Cloud Office Security portal, objects in them are not scanned and logged.

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