Outage in ESET
Errors when scanning emails in Exchange online
Resolved MajorIncident Report
We are investigating an issue that is causing some emails in Microsoft Exchange Online to not be scanned and errors to be shown in ESET Cloud Office Security. We will provide updates when more information is available.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 11/26/2024 02:05PM
This incident has been resolved.
MONITORING
about 1 year ago - at 11/26/2024 12:04PM
Fix has been rolled-out. Exchange Online is now scanned as usual in all environments.
IDENTIFIED
about 1 year ago - at 11/25/2024 03:55PM
The team responsible is working on fixing the root cause of this issue.
INVESTIGATING
about 1 year ago - at 11/25/2024 12:26PM
We are investigating an issue that is causing some emails in Microsoft Exchange Online to not be scanned and errors to be shown in ESET Cloud Office Security. We will provide updates when more information is available.
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