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Outage in ESET

ESET MSP Administrator login issues

Resolved Major
December 11, 2025 - Started 5 months ago - Lasted about 22 hours
Official incident page

Incident Report

We received reports that some users may experience failed login attempts related to ESET MSP Administrator. We will provide more updates in due course.
Components affected
ESET MSP Administrator

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/12/2025 09:08AM

This incident has been resolved.

MONITORING 5 months ago - at 12/11/2025 12:04PM

The issue has been resolved. We will continue to monitor the behavior.

IDENTIFIED 5 months ago - at 12/11/2025 11:44AM

A root cause of the issue has been identified, we are working on a fix.

INVESTIGATING 5 months ago - at 12/11/2025 11:20AM

We received reports that some users may experience failed login attempts related to ESET MSP Administrator. We will provide more updates in due course.

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