Outage in ESET
Degraded performance of ESET Secure Authentication Apple Push Notification Service
Resolved MinorIncident Report
We have identified a problem with ESET Secure Authentication Apple Push Notification Service for iOS devices . There are intermittent drops in connection and some of the push notifications are not arriving for users with iOS devices.
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 08/06/2026 10:07AM
The incident has been resolved.
MONITORING
24 days ago - at 08/05/2026 08:49AM
Connections to APNS should be fully functional and no connection errors were logged since yesterday (4.8.2026) 16:30 CET (14:30 UTC). There is no degradation of the service at present.
The incident is being monitored.
IDENTIFIED
24 days ago - at 08/05/2026 08:47AM
A fix was implemented.
IDENTIFIED
24 days ago - at 08/05/2026 08:47AM
The issue should be resolved soon.
IDENTIFIED
24 days ago - at 08/05/2026 08:47AM
The cause of the issue was identified.
INVESTIGATING
25 days ago - at 08/04/2026 03:56PM
Investigation is still ongoing. The network issue is being consulted with Apple support.
The scope of degradation has been evaluated to approximately 5-10 push notifications dropped every 15 minutes.
Alert has been published to let customers know they can still use alternative OTP authentication method:
https://support.eset.com/en/alert8983
INVESTIGATING
25 days ago - at 08/04/2026 07:25AM
We have identified a problem with ESET Secure Authentication Apple Push Notification Service for iOS devices . There are intermittent drops in connection and some of the push notifications are not arriving for users with iOS devices.
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