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Outage in ESET

Issue with logging in to hybrid EBA/MSP account

Resolved Minor
September 28, 2026 - Started 7 days ago - Lasted 2 days
Official incident page

Incident Report

We have received multiple reports from customers who are unable to log in to their hybrid EBA/MSP accounts. The issue appears to be global, but affects only a very small percentage of users. Our development team is working on a fix.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 09/30/2026 09:12AM

The issue has been resolved.

MONITORING 6 days ago - at 09/29/2026 04:37PM

A fix has been implemented and verified in the production environment. All affected users should now be able to log in to their hybrid EBA/MSP accounts.

The incident is currently in state of being monitored.

IDENTIFIED 7 days ago - at 09/28/2026 03:23PM

We have received multiple reports from customers who are unable to log in to their hybrid EBA/MSP accounts. The issue appears to be global, but affects only a very small percentage of users.

Our development team is working on a fix.

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